Used as a formal greeting in a letter or email when the writer does not know the specific name of the recipient.
“To Whom It May Concern, I am writing to report an issue with my recent order.”
“To Whom It May Concern, I would like to inquire about volunteer opportunities at your organization.”
Use this greeting in CELPIP Writing Task 1 only when the prompt does not give you a specific recipient's name, such as writing to a general company department. If a name or title is provided in the prompt, use it instead, since a personalized greeting sounds more appropriate and natural.
Synonyms: Dear Sir or Madam, Dear Hiring Manager, Dear Customer Service Team