Terms and Conditions

The Service is owned and operated by AlphaIT Ltd, a company incorporated and operating under the laws of the Province of Alberta, Canada.

In these Terms, the following words have the meanings set out below:

Account

A registered user account created on the Service.

Company

AlphaIT Ltd, referred to as "we", "us", or "our".

Content

All text, images, audio, video, practice questions, mock exams, study materials, scores, explanations, and any other material made available through the Service.

Device

Any device capable of accessing the Service, including a computer, smartphone, or tablet.

Free Tier

Access to the Service at no charge, subject to limitations described in Section 5.

Paid Subscription

A paid plan that grants access to premium features of the Service, as described in Section 7.

Service

The CelpipPractice.com website, application, and all related features, tools, and content.

You / User

The individual accessing or using the Service.

User Content

Any content you submit to the Service, including practice responses, feedback, or account information.

CelpipPractice.com is an online educational platform designed to help users prepare for the Canadian English Language Proficiency Index Program (CELPIP) examination. The Service includes:

• aPractice tests and mock examinations modelled on CELPIP format
• bReading, listening, speaking, and writing exercises
• cAutomated scoring and performance feedback
• dStudy guides and preparation resources
• eProgress tracking tools

We may offer limited access to certain features of the Service at no charge ("Free Tier"). Free Tier features are subject to change at our discretion.

Free Tier access is provided "as is" and may include restrictions on the number of practice tests, features accessible, or content available.

We reserve the right to modify, restrict, or discontinue Free Tier access at any time with reasonable notice posted on the Service.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

7.1 Subscription Plans: We offer paid subscription plans providing access to premium features. Current plans and pricing are at celpippractice.com/pricing. All prices are in Canadian dollars (CAD).

7.3 Price Changes: Price changes take effect at the start of the next billing cycle following at least 30 days written notice.

7.4 Payment Processing: Payments are processed by Stripe, Inc. ("Stripe"), a third-party payment processor. By making a purchase, you agree to Stripe's Privacy Policy. We do not store, see, or have access to your full credit card numbers — all payment data is handled directly by Stripe.

7.5 Failed Payments: If payment fails, we will notify you. If payment is not received within 7 days, we may suspend access to paid features.

7.6 Taxes: You are responsible for all applicable taxes or duties in connection with your purchase.

8.1 How to Cancel: You may cancel your subscription at any time via your Account settings, or by emailing [email protected]. Your subscription remains active until the end of the current paid period.

9.1 Our Content: All Content on the Service is owned by or licensed to AlphaIT Ltd and is protected by Canadian copyright and trademark law. You may not reproduce, distribute, modify, or commercially exploit any Content without our prior written consent.

9.2 Limited Licence: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial educational purposes only.

9.3 User Content: By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide licence to use, store, and process that content solely to provide and improve the Service. You retain ownership. We will not sell your User Content to third parties.

9.4 Feedback: If you provide suggestions or ideas about the Service, we may use such feedback without any obligation or compensation to you.

We collect, use, and disclose personal information in accordance with our Privacy Policy, and in compliance with Alberta's Personal Information Protection Act (PIPA, SA 2003, c P-6.5) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

By using the Service, you consent to the collection and use of your personal information as described in our Privacy Policy.

We use cookies and similar tracking technologies as described in our Privacy Policy. You may manage cookie preferences through your browser settings.

The Service may contain links to third-party websites or services not owned or operated by us. These links are provided for convenience only. We have no control over the content, privacy practices, or policies of third-party sites and accept no responsibility for them.

We strongly recommend reviewing the terms and privacy policies of any third-party site you visit. We are not responsible for any damage or loss caused by your reliance on third-party content.

To the maximum extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied. We do not warrant that:

• •The Service will be uninterrupted, timely, secure, or error-free
• •The Content is accurate, complete, or current
• •Any errors or defects will be corrected
• •The Service is free of viruses, malware, or other harmful components

13.1 To the maximum extent permitted by applicable law, our total aggregate liability for any claims shall not exceed the greater of: (a) the total amount paid by you to us in the twelve (12) months preceding the claim, or (b) CAD $50.00.

13.2 In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption.

You agree to indemnify, defend, and hold harmless AlphaIT Ltd and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• •Your use of or access to the Service
• •Your breach of these Terms
• •Your violation of any applicable law or regulation
• •Your violation of any third-party rights
• •Any User Content you submit to the Service

15.1 By You: You may close your Account at any time by contacting [email protected]. This does not entitle you to a refund except as provided in Section 8.

16.1 Informal Resolution: Contact us first at [email protected]. We will make reasonable efforts to resolve disputes informally within 30 days of receiving written notice.

16.3 Jurisdiction: Both parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Alberta.

16.4 Small Claims: Either party may bring a claim in Alberta's Civil Resolution Tribunal or small claims court for matters within their jurisdiction.

16.5 Limitation Period: Any claim must be commenced within one (1) year after the event giving rise to the claim, unless a longer period is required by applicable law.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and AlphaIT Ltd regarding the Service.

Severability: If any provision is held invalid or unenforceable, it shall be severed and the remaining provisions continue in full force and effect.

Waiver: Any waiver must be in writing and signed by an authorized representative of AlphaIT Ltd. A waiver of one breach does not waive future breaches.

Assignment: You may not assign your rights under these Terms without our prior written consent.

Language: These Terms are in English. In case of inconsistency with any translation, the English version prevails.

Accessibility: We are committed to accessible services. Contact [email protected] to request accommodation under the Alberta Human Rights Act (RSA 2000, c A-25.5).

Force Majeure: We are not liable for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, power failures, or cyberattacks.

We reserve the right to modify these Terms at any time. For material changes, we will provide at least 30 days notice by posting on the Service and/or emailing your Account address.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance. If you do not agree, you must stop using the Service and may cancel per Section 8.