Unwilling or hesitant to do something.
“Many small business owners were reluctant to adopt the new online payment system at first.”
“Some residents remained reluctant to support the proposed zoning changes.”
In Part 3 informational articles, "reluctant" often describes people's attitudes toward a change or new policy, which is useful for questions asking about resistance or hesitation. Since this word conveys emotion or opinion rather than a plain fact, it can help you locate paragraphs discussing public reaction or feedback. Look for it paired with an infinitive, as in "reluctant to adopt."
Synonyms: hesitant, unwilling, resistant